Collection and Use of Personal Information

Personal information is data that can be used to identify or contact a single person.

You may be asked to provide your personal information anytime you are in contact with LightScalpel LLC or an affiliated company. LightScalpel and its affiliates may share this personal information with each other and use it in a manner consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.

Here are some examples of the types of personal information LightScalpel may collect and how we may use it:

What personal information we collect

When you connect to our services, contact us or participate in an online survey, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, device identifiers, IP address, location information and credit card information.

When you share your content with friends using LightScalpel products, send products, or invite others to participate in LightScalpel services or forums, LightScalpel may collect the information you provide about those people such as name, mailing address, email address, and phone number.

LightScalpel will use such information to fulfill your requests, provide the relevant product or service, or for anti-fraud purposes.

How we use your personal information

We may process your personal information for the purposes described in this Privacy Policy with your consent, for compliance with a legal obligation to which LightScalpel is subject or when we have assessed it is necessary for the purposes of the legitimate interests pursued by LightScalpel or a third party to whom it may be necessary to disclose information.

The personal information we collect allows us to keep you posted on LightScalpel’s latest product announcements, and upcoming events. If you don’t want to be on our mailing list, you can opt out anytime by updating your preferences.

We also use personal information to help us create, develop, operate, deliver, and improve our products, services, content and advertising, and for loss prevention and anti-fraud purposes. We may also use your personal information for account and network security purposes to protect our services for the benefit of all our users. Where we use your information for antifraud purposes it arises from the conduct of an online transaction with us. We limit our uses of data for antifraud purposes to those which are strictly necessary and within our assessed legitimate interests to protect our customers and our services. For certain online transactions we may also validate the information provided by you with publicly accessible sources.

We may use your personal information, including date of birth, to verify identity, assist with identification of users, and to determine appropriate services. For example, we may use date of birth to determine the age of the user.

From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with LightScalpel, you may not opt out of receiving these communications.

We may also use personal information for internal purposes such as auditing, data analysis, and research to improve LightScalpel’s products, services, and customer communications.

If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.

Source of your personal information where they are not collected from you

We may have received your personal information from other persons if that person has shared their content with you using LightScalpel products, sent products, or invited you to participate in LightScalpel services or forums.

Collection and Use of Non-Personal Information

We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

We may collect information regarding customer activities on our website and from our other products and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non-personal information for the purposes of this Privacy Policy.

We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure quality of our services over the Internet, such information will not be associated with your IP address.

With your explicit consent, we may collect data about how you use your device and applications in order to help app developers improve their apps.

If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

Cookies and Other Technologies

A cookie is a small data file that is placed on the hard drive of your computer when you visit a website. LightScalpel’s websites, online services, interactive applications, email messages, and advertisements may use “cookies” and other technologies such as pixel tags and web beacons. These technologies help us better understand user behavior, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non-personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

LightScalpel and our partners also use cookies and other technologies to remember personal information when you use our website, online services, and applications. Our goal in these cases is to make your experience with LightScalpel more convenient and personal. Knowing your country and language — and if you are an educator, your school — helps us provide a customized and more useful shopping experience. Knowing someone using your computer or device has shopped for a certain product or used a particular service helps us make our advertising and email communications more relevant to your interests. And knowing your contact information, hardware identifiers, and information about your computer or device helps us personalize your operating system and provide you with better customer service.

You can control and/or delete cookies as you wish – for details, see aboutcookies.org. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some serviced and functionalities may not work.

As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data.

We use this information to understand and analyze trends, to administer the site, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole. LightScalpel may use this information in our marketing and advertising services.

In some of our email messages, we use a “click-through URL” linked to content on the LightScalpel website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages.

Pixel tags enable us to send email messages in a format that customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

Third-party Cookies

A number of our partners are placing third party cookies on this website. These services are:

Google Analytics This website uses Google Analytics to analyse the use of this website. Google Analytics uses cookies, to collect standard Internet log information and visitor behavior information in an anonymous form. The information generated by the cookie about your use of the website (including IP address) is transmitted to Google. This information is then used to evaluate visitors’ us of the website and to compile statistical reports on website activity. Google’s privacy policy is available at: policies.google.com/privacy.
Facebook This website uses the “visitor activity pixel” of Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”). This tool enables us to track users’ activities after they have viewed or clicked on an advertisement on Facebook. It allows us to record the effectiveness of Facebook advertisements for statistical and market research purposes. The data stored is anonymous, which means that we are unable to view the personal data of individual users. However, this data is stored and processed by Facebook, whereby we will inform you according to our knowledge. Facebook is able to link this data with your Facebook account as well as to use it for its own advertising purposes in line with Facebook’s data policy, see facebook.com/about/privacy.
Videos Also, some videos embedded in our pages use a cookie to anonymously gather statistics on how you got there and what videos you visited. Enabling these cookies is not strictly necessary for the website to work but it will provide you with a better browsing experience. You can delete or block these cookies, but if you do that some features of this site may not work as intended. The cookie-related information is not used to identify you personally and the pattern data is fully under our control. These cookies are not used for any purpose other than those described here.
Bing Ads This advertiser uses Bing Ads to promote their business online. To more effectively market their product or service, this advertiser uses a small text file known as a cookie to record the completion of your transaction. Bing Ads wants to assure you that any information that is gathered will remain anonymous and cannot be used to identify you. You can set preferences for how Bing advertises to you using Bing’s personalized ads page.
Google Ads This website uses the Google Ads remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page, or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to lightscalpel.com. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy. You can set preferences for how Google advertises to you using the Google Ad Preferences page.

Disclosure to Third Parties

At times LightScalpel may make certain personal information available to strategic partners that work with LightScalpel to provide products and services, or that help LightScalpel market to customers. Personal information will only be shared by LightScalpel to provide or improve our products, services and advertising; it will not be shared with third parties for their marketing purposes.

Service Providers. LightScalpel shares personal information with companies who provide services such as information processing, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever LightScalpel operates.

Others. It may be necessary — by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence — for LightScalpel to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate.

We may also disclose information about you if we determine that disclosure is reasonably necessary to enforce our Website Terms of Use or protect our operations or users. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Protection of Personal Information

LightScalpel takes the security of your personal information very seriously. LightScalpel online services protect your personal information during transit using encryption such as Secure Sockets Layer (SSL). SSL encrypts your form submissions so only LightScalpel is able to decode your information.

When you use some LightScalpel products, services, or applications or post on an LightScalpel forum, chat room, or social networking service, the personal information and content you share is visible to other users and can be read, collected, or used by them. You are responsible for the personal information you choose to share or submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.

Integrity and Retention of Personal Information

LightScalpel makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy and our service specific privacy summaries. When assessing these periods we carefully examine our need to collect personal information at all, and if we establish a relevant need we only retain it for the shortest possible period to realize the purpose of collection unless a longer retention period is required by law.

Access to Personal Information

For personal information we hold, we will provide you with access (including a copy) for any purpose including to request that we correct the data if it is inaccurate or delete the data if LightScalpel is not required to retain it by law or for legitimate business purposes. We may decline to process requests that are frivolous, vexatious, jeopardize the privacy of others, are extremely impractical, or for which access is not otherwise required by local law. We may also decline aspects of deletion or access requests if we believe doing so would undermine our legitimate use of data for antifraud and security purposes as described earlier.

Children & Minors

We do not knowingly allow minors to use any of our online services. If you are a parent and become aware that your child has provided us with information, please contact us, and we work with you to address the issue. If we learn that we have collected the personal information of a child under 13, or equivalent minimum age depending on jurisdiction, outside the above circumstance es we will take steps to delete the information as soon as possible.

Third-Party Sites and Services

LightScalpel websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties. LightScalpel is not responsible for the privacy practices or the content of such websites. Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

Our Companywide Commitment to Your Privacy

To make sure your personal information is secure, we communicate our privacy and security guidelines to LightScalpel employees and strictly enforce privacy safeguards within the company.

If you have any questions or concerns about LightScalpel’s Privacy Policy or data processing, please contact us.

LightScalpel may update its Privacy Policies from time to time. When we change the policy in a material way, a notice will be posted on our website along with the Updated Privacy Policy.

LightScalpel’s Privacy Policies last updated on July 18, 2018.